Support
How can we help?
Help for players using the Olympus app and for cafes running Olympus. If your answer isn't here, message us and a real person replies.
Contact the Olympus team
- WhatsApp+91 97412 34643
- Call+91 97412 34643
- Email[email protected]
- Reply timeWe reply within one working day
For players
Help with the Olympus app
Reset your password
Start a password reset from the sign-in screen in the Olympus app. We email you a link that opens our reset page, where you choose a new password.
Verify your email
After you sign up, open the verification link in the email we send you. It confirms your address on this site, and you can go back to the app.
Gamepass and recharges
Your cafe approves each recharge from its Olympus admin app. Refunds for a gamepass bought by mistake are handled by the cafe owner, so ask at the counter first.
Your data and account
You can access, correct or delete your data at any time, and cancelling your account deletes your data for good. Email [email protected] from the address on your account.
Don't have the app yet?
For cafes
Help with Olympus at your cafe
Something not working?
Every Olympus cafe gets priority customer service. Call or WhatsApp us and a dedicated team picks it up at a moment's notice, busy nights included.
Thinking about Olympus?
See Olympus on a setup like yours, ask about pricing, or look through the features first.
Still stuck?
Message us on WhatsApp or email [email protected]. We reply within one working day.